We understand the hotel team immediately engaged local authorities who are on the scene investigating the situation,” a Hyatt spokesperson said Thursday. We are aware of a developing situation at Hyatt Ziva Riviera Cancun. “The safety and wellbeing of guests and colleagues is always a top priority. The Hyatt hotel company said local staff are working with law enforcement. “We manned the entrances to the basement and were given metal sticks, even a pedestal bathroom sink, to defend ourselves,” the guest said. It went on for a little while and everyone dove for cover,” said the guest. “I was by the pool when multiple successive gunshots occurred. One said they had heard multiple gunshots while at the pool area and staff briefly led them into hiding. Several guests staying at the Hyatt Ziva Riviera Cancun told CNN they had been told to shelter in place for fear of a threat to the hotel. Puerto Morelos is a popular tourist area on Mexico’s eastern coast, about 25km (about 15 miles) south of Cancun. A tweet by the state secretariat of public security also emphasized that “there are no seriously injured or kidnapped tourists.” They plan on buying a car and hope that one day they will be able to fulfill their dream of buying a business.No other serious injuries have been reported, it said. The Ortiz family sometimes goes on vacation and has gone as far as Alaska, USA. They use electricity and natural gas as fuel for cooking. Water is available inside the house but the family also collects water 15 minutes away. The family buys all their food supplies which cost them about 30% of their income. The house has reliable electricity, water, and toilet facility. They’ve been living there for the past 7 years. The Ortiz family lives in a 4-room house, which they own. Armando spends 54 hours/week at his work which offers many benefits (food, cell phone, insurance). His wife Silvia is 56 years old and she is a housewife.
Armando is 56 years old and works as a hotel manager. They dream of one day being able to buy a business.
The next thing they plan on buying is a car. The family lives in a 4-room house and have been living here for 7 years.
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